NATIONAL SHIPPING (COLOMBIA)

  • Our delivery times are 2 to 6 business days, from the day after the order is placed.
  • Our orders are shipped by TCC, who are responsible for the security of the delivery.
  • These times do not apply when purchasing SALE items or during special events (due to higher order volume).

INTERNATIONAL SHIPPING

  • Our delivery times are 10 to 15 business days, from the day after the order is placed. These times may vary depending on local authorities and/or customs.
  • Our orders are shipped by DHL EXPRESS, who are responsible for the safety of delivery.
  • Delivery time estimates do not apply when purchasing SALE items or during special events (due to higher order volume).
  • Be sure to wear appropriate underwear when trying on merchandise.

TRACKING MY ORDER

  • An email will be sent to the customer as soon as the purchase has been approved.
  • The tracking number will allow the customer to track the status of the order.
  • Customers can check the order status on the DHL Express (international shipments) or TCC (domestic shipments) website.

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